Request Access To Support

Man Choosing Contact Channel

Request Access To Support

In order to access our Datamine Support Portal, you will need to create an account login. Please note that our portal and resources are for customers with maintained licenses only. Fill out the form via the link below to request a new account or to re-activate your account. Once you have access to our Support portal, you can then log a ticket describing your issue. You can also directly email us using these email addresses:

Support By Region:

Australia/Pacific Region: support.apac@dataminesoftware.com
Africa: support.africa@dataminesoftware.com
North Amerca: support.na@dataminesoftware.com
South America: support.sa@dataminesoftware.com
Europe & Asia: support.eurasia@dataminesoftware.com

Selected Product Support:

Discover Support: support.discover@dataminesoftware.com
MineMarket Support: Support.MineMarket@dataminesoftware.com | +61 7 32480070
Production Accounting Support: Support.PA@dataminesoftware.com | +61 7 32480070
MineScape Support: Support.MineScape@dataminesoftware.com | +61 7 32480070
CCLAS Support: Support.CCLAS@dataminesoftware.com | +61 7 32480070

Selected Product Support:

Discover Support: support.discover@dataminesoftware.com
MineMarket Support: Support.MineMarket@dataminesoftware.com | +61 7 32480070
Production Accounting Support: Support.PA@dataminesoftware.com | +61 7 32480070
MineScape Support: Support.MineScape@dataminesoftware.com | +61 7 32480070
CCLAS Support: Support.CCLAS@dataminesoftware.com | +61 7 32480070

Request Access To Support

In order to access our Datamine Support Portal, you will need to create an account login. Please note that our portal and resources are for customers with maintained licenses only. Fill out the form via the link below to request a new account or to re-activate your account.

You can also directly email us using these email addresses:

Support By Region:

Australia/Pacific Region: support.apac@dataminesoftware.com
Africa: support.africa@dataminesoftware.com
North Amerca: support.na@dataminesoftware.com
South America: support.sa@dataminesoftware.com
Europe & Asia: support.eurasia@dataminesoftware.com

Selected Product Support:

Discover Support: support.discover@dataminesoftware.com
MineMarket Support: Support.MineMarket@dataminesoftware.com | +61 7 32480070
Production Accounting Support: Support.PA@dataminesoftware.com | +61 7 32480070
MineScape Support: Support.MineScape@dataminesoftware.com | +61 7 32480070
CCLAS Support: Support.CCLAS@dataminesoftware.com | +61 7 32480070