Existing Users
New Users
Support Portal & Resources
Please access our Support Portal in order to log a case and create a support ticket, read knowledge articles about our various software solutions or download the latest version of our products. *Note that only clients can access this portal.
Alternatively, you can also directly email us using these email addresses:
Support By Region:
Australia/Pacific Region: support.apac@dataminesoftware.com
Africa: support.africa@dataminesoftware.com
North Amerca: support.na@dataminesoftware.com
South America: support.sa@dataminesoftware.com
Europe & Asia: support.eurasia@dataminesoftware.com
Selected Product Support:
Discover Support: support.discover@dataminesoftware.com
MineMarket Support: Support.MineMarket@dataminesoftware.com | +61 7 32480070
Production Accounting Support: Support.PA@dataminesoftware.com | +61 7 32480070
MineScape Support: Support.MineScape@dataminesoftware.com | +61 7 32480070
CCLAS Support: Support.CCLAS@dataminesoftware.com | +61 7 32480070
Support Portal & Resources
Please access our Support Portal in order to log a case and create a support ticket, read knowledge articles about our various software solutions or download the latest version of our products. *Note that only clients can access this portal.
Alternatively, you can also directly email us using these email addresses:
Support By Region:
Australia/Pacific Region: support.apac@dataminesoftware.com
Africa: support.africa@dataminesoftware.com
North Amerca: support.na@dataminesoftware.com
South America: support.sa@dataminesoftware.com
Europe & Asia: support.eurasia@dataminesoftware.com
Selected Product Support:
Discover Support: support.discover@dataminesoftware.com
MineMarket Support: Support.MineMarket@dataminesoftware.com | +61 7 32480070
Production Accounting Support: Support.PA@dataminesoftware.com | +61 7 32480070
MineScape Support: Support.MineScape@dataminesoftware.com | +61 7 32480070
CCLAS Support: Support.CCLAS@dataminesoftware.com | +61 7 32480070
HOW TO REQUEST DATAMINE SUPPORT
Please note you will need a valid account with username and password to access these materials. If you have any trouble, please request a new account or email support@dataminesoftware.com to fix any technical issues. You can also use this email if you prefer direct email support.
HOW TO REQUEST DATAMINE SUPPORT
Please note you will need a valid account with username and password to access these materials. If you have any trouble, please request a new account or email support@dataminesoftware.com to fix any technical issues. You can also use this email if you prefer direct email support.
