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Support Portal & Resources

Please access our Support Portal in order to log a case and create a support ticket, read knowledge articles about our various software solutions or download the latest version of our products. Alternatively, you can also directly email us using these email addresses:

Support By Region:

Australia/Pacific Region: support.apac@dataminesoftware.com
Africa: support.africa@dataminesoftware.com
North Amerca: support.na@dataminesoftware.com
South America: support.sa@dataminesoftware.com
Europe & Asia: support.eurasia@dataminesoftware.com

Selected Product Support:

Discover Support: support.discover@dataminesoftware.com
MineMarket Support: Support.MineMarket@dataminesoftware.com | +61 7 32480070
Production Accounting Support: Support.PA@dataminesoftware.com | +61 7 32480070
MineScape Support: Support.MineScape@dataminesoftware.com | +61 7 32480070
CCLAS Support: Support.CCLAS@dataminesoftware.com | +61 7 32480070

Support Portal & Resources

Please access our Support Portal in order to log a case and create a support ticket, read knowledge articles about our various software solutions or download the latest version of our products. Alternatively, you can also directly email us using these email addresses:

Support By Region:

Australia/Pacific Region: support.apac@dataminesoftware.com
Africa: support.africa@dataminesoftware.com
North Amerca: support.na@dataminesoftware.com
South America: support.sa@dataminesoftware.com
Europe & Asia: support.eurasia@dataminesoftware.com

Selected Product Support:

Discover Support: support.discover@dataminesoftware.com
MineMarket Support: Support.MineMarket@dataminesoftware.com | +61 7 32480070
Production Accounting Support: Support.PA@dataminesoftware.com | +61 7 32480070
MineScape Support: Support.MineScape@dataminesoftware.com | +61 7 32480070
CCLAS Support: Support.CCLAS@dataminesoftware.com | +61 7 32480070

HOW TO REQUEST DATAMINE SUPPORT

Please note you will need a valid account with username and password to access these materials. If you have any trouble, please request a new account or email support@dataminesoftware.com to fix any technical issues. You can also use this email if you prefer direct email support.

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HOW TO REQUEST DATAMINE SUPPORT

Please note you will need a valid account with username and password to access these materials. If you have any trouble, please request a new account or email support@dataminesoftware.com to fix any technical issues. You can also use this email if you prefer direct email support.

Infographic