Meet Nilüfer Kerse who has recently joined the Datamine team in Ankara, Turkey, as a Technical Support Representative – Mining Engineering.
Get to know Nilüfer a little better through the interview below:
Can you tell us a bit about yourself?
I was born and raised in Istanbul, Turkey. I graduated from Hacettepe University Mining Engineering in 2022 and started my career in Datamine as a Technical Support team member.
What inspired your career in this industry?
Turkey is rich in minerals. My interest in nature since I was a child allowed me to be part of the mining industry.
What is the most satisfying aspect of your role / the work you do?
I am considered first-line support. This allows me to build strong customer relationships. Solving customer support queries on the fly has made me confident in my role. Solving their queries and getting a happy feedback from the client is very satisfying. Learning new skills in my profession early on in my career is an added benefit.
What’s a fun fact about you?
I am a cat lover. I would take every homeless cat and give them home, if I could. I like to use quotes from movies in everyday conversations.