We are here to support you!

Educational Support Blog: We are here to serve you!

Share This Post

Our global network of offices are continually growing, and this means we have more hands on deck to provide you with the support you need – at a time and in a language that best suits you!

How can you get a hold of us?

There are 3 easy ways for you to contact us: SUPPORT PORTAL – WEBSITE – EMAIL

1. Log in to our Support portal

What’s does the portal consist of?

You can log and track a support tickets, have a look through our ever growing knowledge base and download the latest versions of our software!

How to gain access to the portal:

In order to access our Datamine Support Portal, you will need to create an account login. Select your region on our support page and complete the form to request access. Alternatively, you can send an email to your region as per option 3.

Please note that our portal and resources are for customers with maintained licenses only.

2. Connect with us via our Website.

You can fill in the “enquiry form” on our Datamine site and a consultant from our team will contact with you.

3. Send us an email

You can email us directly, to the email address in your region:

Any other questions or enquiries you may have? Please feel free to contact us in any of 3 ways mentioned above.

Latest Posts

Acquisitions

DATAMINE ACQUIRES PEOPLETRAY 

23rd January 2024 – Datamine is pleased to announce the strategic acquisition of PeopleTray, a West Australian company providing mining production and workforce management solutions.  PeopleTray’s flagship Workforce Management Solution provides a complete integrated system for staff rosters, mining camps, health and safety and compliance. In addition, the MPX Mine Production solution helps engineers and geologists

Studio RM Pro advantages
Blog

Studio RM Pro: The High Stakes of Resource Estimation in Mining: Understanding the Cost of Being Wrong.

Accuracy and reliability are paramount in mineral resource validation to ensure the model accurately and faithfully represents the data. The correct considerations for mineral resource classification to create robustness in the resource-to-reserves transition support the company in delivering on their production plans, considering the final results are optimized. Reconciliation to measure and understand the precision

Scroll to Top