Our global network of offices are continually growing, and this means we have more hands on deck to provide you with the support you need – at a time and in a language that best suits you!
How can you get a hold of us?
There are 3 easy ways for you to contact us: SUPPORT PORTAL – WEBSITE – EMAIL
1. Log in to our Support portal
What’s does the portal consist of?
You can log and track a support tickets, have a look through our ever growing knowledge base and download the latest versions of our software!
How to gain access to the portal:
In order to access our Datamine Support Portal, you will need to create an account login. Select your region on our support page and complete the form to request access. Alternatively, you can send an email to your region as per option 3.
Please note that our portal and resources are for customers with maintained licenses only.
2. Connect with us via our Website.
You can fill in the “enquiry form” on our Datamine site and a consultant from our team will contact with you.
3. Send us an email
You can email us directly, to the email address in your region:
- Australia/Pacific Region: firstname.lastname@example.org
- Africa: email@example.com
- North America: firstname.lastname@example.org
- South America: email@example.com
- Europe & Asia: firstname.lastname@example.org
Any other questions or enquiries you may have? Please feel free to contact us in any of 3 ways mentioned above.